TERMS & CONDITIONS

Last updated: September 2026


1. SCOPE

These Terms & Conditions (“Terms”) govern the use of the Aviation Collective website, digital mission planning tools and brokerage and intermediary services provided under the Aviation Collective brand (“Aviation Collective”, “AC”, “we”, “us”).

By submitting a mission request, instructing Aviation Collective to source or arrange aviation services, or otherwise using our brokerage services, the client (“Client”) agrees to these Terms.

Aviation Collective provides brokerage, sourcing, matching, introduction and related administrative services only. The actual aircraft, pilot, crew, air transport or other aviation services are provided by independent third parties.


2. AVIATION COLLECTIVE ACTS EXCLUSIVELY AS AN INTERMEDIARY

Aviation Collective acts exclusively as an independent aviation broker and intermediary.

Aviation Collective does not operate aircraft, perform flights or provide air transport services. Aviation Collective is not an airline, air carrier or aircraft operator and does not exercise operational control over any flight.

Aviation Collective's role is limited to identifying, sourcing and introducing independent third parties who may be able to fulfil a Client's aviation requirements, including aircraft owners, aircraft providers, aircraft rental companies, licensed operators, pilots, crew members and other aviation service providers (“Providers”).

Any aircraft rental, air transport, pilot, crew or other aviation service is provided by the respective independent Provider and not by Aviation Collective.

The relevant underlying contractual relationship is entered into between the Client and the respective Provider or Providers.

Aviation Collective may facilitate introductions, communications, quotations, documentation, administrative coordination and payments without becoming the provider of the underlying aviation service or assuming operational responsibility for a flight.

Nothing in Aviation Collective's involvement shall transfer operational control, command authority or responsibility for the conduct of a flight to Aviation Collective.


3. INDEPENDENT AND SEPARATE PROVIDERS

A mission arranged through Aviation Collective may involve one or more independent Providers.

For example, an aircraft may be made available by one Provider while pilot or crew services may be provided separately by another Provider.

Each Provider supplies its respective service independently and remains responsible for that service, its contractual terms and its compliance with all applicable legal, regulatory, licensing and insurance requirements.

Providers introduced through Aviation Collective are independent third parties. Unless expressly agreed otherwise in writing, they are not employees, representatives or agents of Aviation Collective.

Aviation Collective does not combine separate aircraft, pilot, crew or other third-party services into an air transport service of its own.

The fact that Aviation Collective identifies, recommends, coordinates or introduces multiple Providers in connection with the same mission does not make Aviation Collective the operator of an aircraft or the provider of a flight.


4. RESPONSIBILITY OF PROVIDERS

Each Provider is solely responsible for determining whether the service it offers and performs is lawful and permitted under all applicable aviation laws and regulations.

This includes, where applicable, responsibility for operating licences and approvals, Air Operator Certificates or other required authorisations, aircraft registration and airworthiness, aircraft insurance, pilot and crew licences, ratings, qualifications and recency, operational rules applicable to the particular flight, commercial or non-commercial status of the operation, and any other regulatory requirements applicable to the Provider or operation.

Aviation Collective does not determine the regulatory classification of a particular flight and does not warrant that a particular flight qualifies under any specific regulatory category.

The respective Provider remains responsible for ensuring that its proposed and actual service complies with applicable law.


5. NO OPERATIONAL CONTROL

Aviation Collective does not exercise operational control over any aircraft or flight.

Aviation Collective does not assume responsibility for the decision to conduct, delay, divert, discontinue or cancel a flight; aircraft airworthiness or technical condition; aircraft maintenance; pilot or crew selection for operational purposes; pilot or crew licensing, qualifications, recency or fitness; operational flight planning or dispatch; weather assessment; operational minima; fuel planning; aircraft loading; mass and balance; centre-of-gravity calculations; aircraft performance calculations; runway or airport suitability; NOTAM assessment; air traffic control matters; compliance with aircraft operating limitations; or any other decision concerning the safe and lawful conduct of a flight.

All such responsibilities remain with the applicable Provider and/or Pilot in Command.

The Pilot in Command retains final authority and responsibility for the safe conduct of the flight at all times.

No recommendation, request or communication from Aviation Collective shall override the authority or decision of the Pilot in Command or responsible Provider.


6. MISSION ADVISOR AND DIGITAL PLANNING TOOLS

Aviation Collective may provide digital tools including an AI-supported Mission Advisor, aircraft comparisons, aircraft recommendations, indicative routes, estimated travel times, indicative pricing, airport information and preliminary aircraft suitability assessments.

These services are designed solely to assist Clients in understanding possible aviation solutions and identifying potentially suitable Providers and aircraft.

Information generated by these tools is indicative and advisory only. It does not constitute operational flight planning, dispatch, weather briefing, aircraft performance calculation, mass-and-balance calculation, centre-of-gravity calculation, fuel planning, operational approval, safety approval or confirmation that a particular flight can lawfully or safely be performed.

Aircraft characteristics, range, runway requirements, travel times, prices and other information may be based on assumptions, generic aircraft data or third-party information and may differ from the characteristics of a specific aircraft.

Any proposed mission, aircraft or route remains subject to final assessment and approval by the relevant Provider and/or Pilot in Command.


7. BROKERAGE SERVICES

Upon receiving a Client request, Aviation Collective may search its network for Providers capable of fulfilling the Client's requirements.

Aviation Collective's brokerage services may include analysing the Client's requested mission, identifying potentially suitable aircraft types and Providers, sourcing aircraft availability, identifying pilots or crew, requesting or coordinating quotations, comparing available alternatives, introducing the Client to Providers, facilitating communications, coordinating administrative matters, assisting with documentation and facilitating payment processes where appropriate.

These activities constitute brokerage and intermediary services only.

They do not constitute the operation of an aircraft or the provision of air transport by Aviation Collective.

Aviation Collective is under no obligation to find a Provider for any particular request.


8. BROKERAGE FEE

Aviation Collective charges a brokerage fee for its sourcing, matching, introduction and intermediary services.

The standard brokerage fee is CHF 500 per successfully arranged mission.

The applicable brokerage fee will be disclosed to the Client before the brokerage engagement is confirmed.

Aviation Collective may, at its discretion, offer reduced brokerage fees in connection with promotional campaigns, partnerships, special offers or individual arrangements.

Any such reduction applies solely to the specific offer or arrangement for which it is granted and does not alter Aviation Collective's standard brokerage fee.

The brokerage fee compensates Aviation Collective exclusively for its brokerage and intermediary services.

The Aviation Collective brokerage fee is separate from amounts payable to aircraft providers, aircraft owners, rental companies, operators, pilots, crew members or other third-party Providers.

Unless expressly agreed otherwise, Aviation Collective does not determine the remuneration or commercial arrangements between the Client and independent Providers.


9. THIRD-PARTY PRICES AND QUOTATIONS

Aircraft rental prices, flight prices, pilot or crew fees and other third-party charges are determined by the respective Providers.

Aviation Collective may communicate, display, compare or facilitate quotations provided by Providers.

Unless expressly stated otherwise, prices displayed by the Aviation Collective Mission Advisor or elsewhere on the website are indicative estimates only and do not constitute a binding offer.

Actual pricing may depend on aircraft availability, positioning requirements, airports used, landing and handling charges, fuel, flight time, crew requirements, parking, de-icing, weather, accommodation, ground transportation and other mission-specific circumstances.

The final price and terms of a third-party service are determined by the relevant Provider.


10. PAYMENT FACILITATION

Where Aviation Collective facilitates, administers or collects payments relating to third-party services, it does so solely as part of its administrative and intermediary function.

Such payment facilitation does not make Aviation Collective the provider of the underlying aircraft, pilot, crew, transport or aviation service and does not transfer operational control to Aviation Collective.

Where appropriate, documentation relating to the transaction will identify the Provider responsible for the relevant underlying service.

Aviation Collective's own brokerage fee remains consideration for its separate intermediary service.


11. PROVIDER REMUNERATION AND COMMERCIAL ARRANGEMENTS

Independent Providers are responsible for their own commercial arrangements.

Whether and how an aircraft owner, rental company, operator, pilot, crew member or other Provider receives compensation, reimbursement, cost sharing or other remuneration is the responsibility of the relevant parties.

Each Provider is responsible for ensuring that its remuneration and activities comply with applicable aviation, licensing, tax, employment, insurance and other legal requirements.

Aviation Collective does not determine or guarantee the legal, tax, employment or regulatory treatment of remuneration received by independent Providers.


12. CONTRACTS WITH PROVIDERS

Aircraft rental, air transport, pilot, crew and other aviation services arranged through Aviation Collective may be subject to separate agreements and terms and conditions issued by the relevant Providers.

The Client may therefore enter into one or more separate contractual relationships in connection with a mission.

For example, the provision or rental of an aircraft and the provision of pilot or crew services may constitute separate services provided by different Providers.

Aviation Collective is not a party to these underlying agreements unless expressly stated otherwise in writing.

The terms of the relevant Provider apply to the service supplied by that Provider.


13. CONFIRMATION OF A MISSION

Submitting a mission request through Aviation Collective does not constitute a confirmed aircraft booking or flight.

A mission is only arranged once the relevant Provider or Providers have confirmed availability and any required contractual arrangements have been completed.

Aviation Collective does not guarantee that a particular aircraft, aircraft type, pilot, crew, airport, route, departure time or Provider will be available.

Aircraft displayed on the Aviation Collective website represent aircraft types, potential network capabilities or examples and do not constitute a guarantee of availability.


14. CHANGES, DELAYS AND CANCELLATIONS

Aviation is inherently subject to operational circumstances outside Aviation Collective's control, including weather, technical defects, aircraft availability, pilot or crew availability, air traffic control restrictions, airport restrictions, runway conditions, operational limitations, regulatory requirements, force majeure and safety considerations.

The applicable Provider and/or Pilot in Command may change, delay, divert or cancel a flight where required.

Cancellation, refund and rebooking conditions applicable to an aircraft, pilot, crew or flight service are governed by the terms of the respective Provider.

Aviation Collective is not responsible for operational changes made by independent Providers.


15. BROKERAGE FEE IN CASE OF CANCELLATION

The Aviation Collective brokerage fee compensates Aviation Collective for sourcing, matching and arranging suitable Providers.

Once Aviation Collective has successfully arranged a suitable Provider or Providers and the Client has accepted the proposed arrangement, the brokerage service is deemed to have been performed.

The brokerage fee is therefore generally non-refundable thereafter, including where the underlying mission is subsequently cancelled, delayed or changed by the Client or a Provider.

Aviation Collective may waive or refund its brokerage fee at its discretion where it considers this appropriate.

Any refund relating to an underlying third-party service is governed by the relevant Provider's terms.


16. SAFETY

Safety always takes precedence over commercial, scheduling or Client considerations.

Nothing communicated through Aviation Collective shall require or encourage a Provider or Pilot in Command to conduct a flight that they consider unsafe, unlawful or operationally inappropriate.

The Provider and Pilot in Command retain complete authority to refuse, delay, divert, discontinue or cancel a flight.

Aviation Collective has no authority to override such a decision.


17. INSURANCE

Each Provider is responsible for maintaining any insurance required by applicable law or appropriate for the services it provides.

This may include aircraft liability insurance, passenger liability insurance and other aviation insurance as applicable.

Clients may request relevant insurance information directly from the Provider before entering into the underlying agreement.

Aviation Collective does not itself provide aircraft or aviation insurance and does not guarantee that a Provider's insurance will respond to any particular event, passenger, pilot, mission or claim.


18. CLIENT RESPONSIBILITIES

The Client is responsible for providing complete and accurate information relevant to the requested mission, including where applicable the number of passengers, passenger identities, departure and destination, requested dates and times, baggage quantity and weight, special or oversized baggage, pets, mobility requirements, passport or visa requirements and any other relevant requirements.

Failure to provide accurate information may affect the suitability, feasibility or price of a proposed mission.

The Client is responsible for complying with applicable passport, immigration, customs, security and other travel requirements.


19. BAGGAGE AND SPECIAL REQUIREMENTS

Baggage capacity information provided by Aviation Collective or its Mission Advisor is indicative only.

Actual baggage acceptance depends on the specific aircraft, passenger loading, fuel requirements, aircraft mass and balance, operational circumstances and the decision of the relevant Provider and/or Pilot in Command.

Aviation Collective does not guarantee that any particular item of baggage can be carried.

Special or oversized items must be disclosed before the underlying service is confirmed.


20. LIMITATION OF RESPONSIBILITY

Aviation Collective is responsible for performing its own brokerage and intermediary services with reasonable care.

To the maximum extent permitted by applicable law, Aviation Collective is not responsible for the acts, omissions, negligence, defaults or operational decisions of independent Providers or other third parties.

In particular, Aviation Collective shall not be liable for losses resulting from flight cancellations, delays, diversions, aircraft substitutions, technical defects, weather, air traffic control, airport closures or restrictions, baggage limitations, actions of pilots or crew, actions of aircraft owners or operators, Provider insolvency or default, or other circumstances relating to the provision or operation of the underlying aviation service, except to the extent that such loss is directly attributable to Aviation Collective's own conduct and liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by mandatory law.


21. NO WARRANTY REGARDING PROVIDERS

Aviation Collective may select Providers based on information available to it and may maintain a curated network of aircraft, pilots, operators and other aviation professionals.

However, any introduction, recommendation or inclusion within the Aviation Collective network does not constitute a warranty or guarantee by Aviation Collective regarding a Provider.

Each Provider remains independently responsible for its qualifications, approvals, aircraft, personnel, insurance and services.

Where appropriate, Clients may request supporting information directly from the relevant Provider.


22. NO CIRCUMVENTION OF BROKERAGE

Where Aviation Collective introduces a Client to a Provider in response to a mission request, the Client shall not intentionally circumvent Aviation Collective for the purpose of avoiding an agreed brokerage fee in relation to that mission.

Direct communication between Clients and Providers is expressly permitted and may be necessary for contractual, administrative or operational purposes.

Such direct communication does not itself constitute circumvention.


23. WEBSITE INFORMATION

Aviation Collective endeavours to keep information on its website accurate and current but does not guarantee that all information is complete, accurate or continuously available.

Aircraft specifications, performance figures, airport information, prices, travel times and other aviation information may change and may vary between individual aircraft.

Website content does not replace official aircraft documentation, operational documentation, aeronautical information or professional operational assessment.


24. INTELLECTUAL PROPERTY

The Aviation Collective name, brand, website, Mission Advisor, software, content, design, aircraft-selection methodology and other proprietary materials are protected by applicable intellectual-property laws.

They may not be copied, reproduced, distributed, modified or commercially exploited without prior written permission from Aviation Collective.


25. DATA PROTECTION

Aviation Collective processes personal data in accordance with applicable data-protection legislation and its Privacy Policy.

For the purpose of responding to and arranging a Client's mission request, Aviation Collective may transmit necessary Client and mission information to prospective or selected Providers.

This may include information required for quotations, aircraft suitability assessments, passenger handling, contractual documentation or regulatory requirements.


26. ELECTRONIC COMMUNICATIONS

The Client agrees that communications relating to mission requests, quotations and brokerage services may take place electronically, including by email, website forms or other electronic communication methods.

Electronic confirmation may constitute valid acceptance where permitted by applicable law.


27. AMENDMENTS

Aviation Collective may amend these Terms from time to time.

The Terms applicable to a particular brokerage engagement are those made available to the Client at the time the relevant brokerage engagement is confirmed.

Material changes will not retroactively alter an already confirmed arrangement unless agreed by the parties or required by law.


28. SEVERABILITY

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall, to the extent permitted by law, be replaced or interpreted in a manner that most closely reflects its intended commercial purpose.


29. GOVERNING LAW AND JURISDICTION

The contractual relationship between Aviation Collective and the Client relating to Aviation Collective's brokerage and intermediary services shall be governed exclusively by Swiss law, excluding its conflict-of-law rules.

Subject to any mandatory jurisdiction provided by applicable law, the exclusive place of jurisdiction shall be Zug, Switzerland.


30. CONTACT

Aviation Collective
Switzerland

Website: www.collective.aero


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